Revolutionizing an Online Fruit Marketplace with Smart Digital Solutions

A leading online fruit marketplace in Kenya wanted to elevate its digital presence by developing a suite of applications to streamline operations and enhance customer experience. Partnering with QuickSoftec, the company successfully introduced customer, rider, and support applications across Android, iOS, and web platforms.
// App Industry
Importers and Distributors of Fresh Fruits
// Platforms
Android, iOS, Web
Talk to our expert

Challenges

  • Seamless Customer Experience: Crafting an intuitive app that simplifies browsing and purchasing fresh fruits.
  • Optimized Delivery System: Developing a rider app to improve route planning and enable real-time order tracking.
  • Enhanced Customer Support: Implementing a support app to facilitate smooth communication between customers and service teams.

Customer App

Designed an intuitive interface for effortless navigation and secure transactions.

Rider App

Integrated real-time order tracking and optimized routes for timely deliveries.

Support App

Created a responsive system for quick assistance and improved customer satisfaction.
At VIPL, we are committed to delivering exceptional web and mobile app solutions that meet the unique needs of our clients. For South Lemon, we focused on creating a seamless, user-friendly experience across all three applications:

Customer App:

  • Developed a responsive and intuitive interface for easy navigation and order placement.
  • Integrated secure payment gateways to ensure safe transactions.

Rider App:

  • Implemented real-time order management and notification systems to enhance delivery efficiency.
  • Designed an easy-to-use interface for riders to track and complete deliveries.

Support App:

  • Created a robust support/chat system for real-time customer assistance.
  • Ensured seamless communication between customers and the support team.

Technologies We Used

Android Development

Java

iOS Development

Swift

Backend Development

Dot Net

Results

  • Launched a multi-platform digital ecosystem, boosting efficiency.
  • Elevated customer experience with seamless navigation and hassle-free shopping.
  • Optimized delivery operations, ensuring faster and more reliable service.
  • Strengthened customer support, leading to increased user satisfaction.

Social Chat is free, download and try it now here!